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RETURNS

Returns are ONLY accepted for merchandise found defective immediately upon receipt.  GrumpysGuns.Com will provide YOUR CHOICE of a replacement item (pending availability) or full refund and pay the return shipping cost on all firearms and accessories found defective upon receipt.  DO NOT ATTEMPT TO RETURN PACKAGES TO THE ADDRESS ON THE BOX AS WE WILL BE UNABLE TO VERIFY YOUR RETURN AND ISSUE REPLACEMENT OR REFUND.

What's an "FFL"?
A "FFL" is a Federal Firearm License.  There are currently over 85,000 FFL holders nationwide.  FFL holders are commonly gun stores, pawn shops, and retail sporting goods stores.  However, there are also many individuals that hold a FFL.  All firearms sold to individuals online must be shipped to a local FFL holder who will then transfer the firearm (via ATF form 4473 and associated background check) to the individual
What's does an "FFL" charge to do the transfer for me?
FFLs generally charge around $25 - 50$ for transfers. Please contract your local FFL for exact pricing and transfer requirements in your state. Please make arrangements with your FFL before purchasing a firearm order with us. Have your FFL contact us to provide thier license and shipping information. They can email their information to us at info@grumpysguns.com .
 

SHIPPING A FIREARM - FFLs AND TRANSFER OF OWNERSHIP

GrumpysGuns.Com will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you (unless you have an FFL). At your request GrumpysGuns.Com will transfer your purchased firearm to a licensed gun dealer in your state
.

  • It is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer.
  • It is your responsibility to contact the FFL dealer.
  • Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.
This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. You do not pay GrumpysGuns.Com the transfer fee. By purchasing a firearm from us you acknowledge that you may have to pay your dealer a fee for transferring the gun to you.

You the buyer are responsible for forwarding a copy of the FFL and all pertinent contact information to Grumpys Guns. Specific information will be given at the time of purchase.
 

VERY IMPORTANT - FIREARM RETURNS !!  Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired.  Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession.  Also, we DO NOT reimburse FFL transfer fees on returned items.  We do understand that some manufacturer defects may not be identifiable upon initial inspection.  However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy).  By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer.  If we do receive a defective firearm that has already been transferred, we will simply forward the firearm to the manufacturer on your behalf.  Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.  However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.
 

It is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer.  If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available.  If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration.